At ISSMAA LLC, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a straightforward return policy to make the process as convenient as possible. Please read the following guidelines regarding returns:
Eligibility for Returns:
a. Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer support team within [30] days of receiving the product. We will arrange for a replacement or provide a full refund, depending on your preference and product availability.
b. Incorrect Items: In the event that you receive an incorrect item, please notify us within [7] days of delivery. We will promptly resolve the issue by either sending the correct item or issuing a refund, depending on the circumstances.
Return Process:
To initiate a return, please follow these steps:
a. Contact Customer Support: Reach out to our customer support team either through our website.
b. Packaging: Ensure that the item is securely packaged to prevent any damage during transit. We recommend using the original packaging whenever possible.
c. Refund: Upon receiving the returned item, we will inspect it to ensure it meets the return eligibility criteria. Once approved, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase.
Return Policy
Please note that the specifics of the return policy, such as the number of days for returns and any additional conditions, should be tailored to your company's policies and requirements.
Eligibility for Returns:
a. Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer support team within [30] days of receiving the product. We will arrange for a replacement or provide a full refund, depending on your preference and product availability.
b. Incorrect Items: In the event that you receive an incorrect item, please notify us within [7] days of delivery. We will promptly resolve the issue by either sending the correct item or issuing a refund, depending on the circumstances.
Return Process:
To initiate a return, please follow these steps:
a. Contact Customer Support: Reach out to our customer support team either through our website.
b. Packaging: Ensure that the item is securely packaged to prevent any damage during transit. We recommend using the original packaging whenever possible.
c. Refund: Upon receiving the returned item, we will inspect it to ensure it meets the return eligibility criteria. Once approved, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase.
Return Policy
Please note that the specifics of the return policy, such as the number of days for returns and any additional conditions, should be tailored to your company's policies and requirements.